Why Choosing the Right Cleaner Matters
Choosing the right commercial cleaner isn’t just about making your workplace look presentable, it’s about protecting health, supporting sustainability, and building peace of mind. Across New Zealand, more business owners and facility managers are recognising that a cleaning service can directly influence employee wellbeing, customer perception, and even brand reputation.
But with so many providers in the market, how do you choose the right one? This guide takes you through what to look for, the key questions to ask, and why a health-first, eco-conscious approach should be at the top of your checklist.
1. Define Your Cleaning Needs
Every business is different. Start by identifying what you need from your cleaning provider:
- Frequency – Daily, weekly, monthly, or a custom schedule?
- Scope – Do you need office cleaning, washroom sanitation, carpet care, or all of the above?
- Industry-specific requirements – Medical clinics, early childhood centres, and food service facilities all require specialised protocols.
Understanding your needs helps filter out providers that don’t have the right capabilities or experience.
2. Choose Healthier Workplaces, Not Just Cleaner Ones
A truly professional cleaning service should help create a healthier environment, not just a tidier one. Look for providers who:
- Use Sensitive Choice-approved products proven safe for people with asthma and allergies.
- Apply cleaning practices that reduce allergens, bacteria, and mould risks.
- Can explain how their work improves indoor air quality.
Clean Planet is New Zealand’s only Sensitive Choice-approved commercial cleaning company, using asthma- and allergy-friendly, non-toxic products across workplaces from schools to healthcare settings. That means fewer chemical fumes, safer environments, and healthier teams.
3. Look for Eco-Friendly Credentials
If your business is committed to sustainability, your cleaning partner should be too. Here’s what to ask:
- Do they use eco-friendly commercial cleaning products?
- Are their practices aligned with sustainable cleaning NZ standards?
- Do they have waste minimisation strategies in place (like reusable packaging or green-certified chemicals)?
At Clean Planet, we’ve implemented initiatives like our Sustainable Packaging Programme, ensuring our operations help reduce plastic waste across New Zealand. We’re also Toitū net carbon zero certified, which means our entire operation has been independently verified to meet rigorous emissions reduction and offsetting standards.
4. Trust Comes from Trained and Vetted Teams
Security and consistency matter when external staff are in your workplace. The right provider will ensure their cleaners are:
- Properly trained in health and safety standards, including COVID-19 protocols.
- Police-vetted for your security and peace of mind.
- Consistent – Are the same people servicing your site regularly?
At Clean Planet, all franchisees and their staff are fully trained and supported to deliver reliable, consistent outcomes
5. Assess Their Communication and Support
Smooth communication is essential for a long-term partnership.
- Do they offer a dedicated account manager?
- Is there a clear system for feedback or concerns?
- Do they provide regular updates and reports?
A professional provider will make you feel heard and supported, never like you’re chasing them down for answers.
6. Consider Flexibility and Customisation
Off-the-shelf services don’t always meet real-world needs. Ask:
- Can they adapt their services to your schedule or special events?
- Do they offer tailored cleaning plans or packages?
- Are they proactive in recommending improvements?
At Clean Planet, we work with each client to design a cleaning plan that suits their operations – whether it’s an early childcare centre or a corporate office.
7. Don’t Skip Social Proof
Word of mouth still matters. Look for:
- Google reviews and testimonials
- Case studies or success stories
- Client references upon request
Reputable commercial cleaning services will be proud to share how they’ve helped other Kiwi businesses thrive.
8. Pricing Transparency
Cheapest isn’t always best. Look for value, not just price.
- Do they provide a clear, itemised quote?
- Is there flexibility without hidden fees?
- Are there value-adds (like eco-certification, reporting, or hygiene products)?
Clean Planet offers transparent pricing with no hidden surprises, plus the added value of sustainable, certified services.
Final Thoughts: Cleaning That’s Good for People and the Planet
Choosing a commercial cleaner is about more than ticking boxes – it’s about creating a safe, healthy, and sustainable workplace. When you compare commercial cleaners in NZ, look for partners who share your values and prioritise wellbeing and environmental care.
At Clean Planet, we do more than clean. We help businesses across New Zealand create healthier spaces while reducing their environmental impact. With Sensitive Choice-approved products, BioGro organic options, and our Toitū net carbon zero certification, we’re proud to lead the way in eco-friendly commercial cleaning NZ.
Ready to experience a cleaner, greener workplace?
Contact Clean Planet today to discuss your commercial cleaning needs.
